Web Development and Graphic Design Policies:
We require 50% of the estimated design project fee to begin work. This payment is due with the signed contract and is non-refundable. The remaining 50% is due before the files are tranferred to the client's server.

If the client wishes to postpone the work for any reason, they must submit a signed change order by mail. Resuming work will require rescheduling. We will make every effort to resume the work promptly, within our current work schedule.

Client or Developer may terminate this contract by giving written notice to the other party. If we receive written notice of termination we will not begin new work, but will complete any work previously approved by the client. Client is responsible for and will pay within 30 days of invoice, all fees for work done prior to written notice of termination. If client is delinquent in payment, they will incur a 5% surcharge per month on balance due.

Client Responsibility:
Client must provide all photos, product information, written content and other necessary information needed to begin the project on time. This is your responsibility. If you need content written, there will be an extra charge.

Billing and Payment Policy:
Silverleaf Design will send out statements for work in progress at the end of each month. Payment is due upon receipt of invoice.